The terms that apply to using this website and our services.
Last updated: August 2026
These terms apply to your use of this website (duallocksmithproperty.co.uk) and, alongside any quote we give you, to work carried out by DUAL Locksmith & Property Maintenance ("DUAL", "we", "us"). By using this website or booking work with us, you accept these terms.
This website is provided for general information about our services. We try to keep all information accurate and up to date, but we make no guarantee that it is complete, current or error-free, and we may change or remove content at any time without notice.
You may not misuse this website — for example, by attempting to gain unauthorised access to it, introducing malicious code, or using it in a way that could damage, disable or impair it.
Any prices or estimates mentioned on this website are indicative only. A firm quote is confirmed directly with you — by phone, email or in person — before any work begins, and may vary based on the specific job, parts required and access on the day.
Once you confirm a quote and booking with us, we'll agree a time to attend and carry out the work to a reasonable standard of skill and care. Emergency call-out times (e.g. for lockouts) are estimates and can be affected by traffic, weather and demand. We are fully insured for the work we carry out.
If you need to cancel or rearrange a booked appointment, please let us know as early as possible by phone or email so we can offer the slot to another customer.
The text, images, logo and design of this website belong to DUAL or our licensors and are protected by copyright. You may view and print pages for your own personal use, but may not reproduce or reuse our content commercially without our permission.
This website may link to third-party sites, such as Google Reviews or our social media profiles. We aren't responsible for the content or privacy practices of any website we don't operate ourselves.
We aren't liable for any loss or damage arising from your use of this website, except where that liability cannot be excluded by law (for example, for fraud, or death or personal injury caused by our negligence). Nothing in these terms affects your statutory rights as a consumer.
These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. Any changes will be posted on this page with an updated revision date.
Questions about these terms? Email contact@duallocksmithproperty.co.uk or call 07962 707574.